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• What is a Segway?
• Is it safe?
• Is a Segway easy to ride?
• Can children ride?
• Are there any weight restrictions?
• Are there any height requirements?
• Are there any other Requirements?
• Are there people who should NOT participate?
• How do I make a reservation?
• Should I tip my tour guide?
• Where do we meet for the tour?
• Where should I park?
• When should I reserve?
• When do I need to arrive?
• What should I bring?
• What should I wear?
• Can I bring a purse?
• Can I use my cell phone during the tour?
• What about my camera?
• Are you authorized by Segway?
• Can I rent a Segway on my own?
• What happens in case of rain?
• Cancellation/Rain check policy
• How did you come up with name Absolutely Chicago Segway Tours?

What is a Segway?
A Segway is a two-wheeled, self-balancing, battery-operated human transportation vehicle. It is operated in a standing position. It should not be confused with a scooter, or cegway. It is a non-motorized, eco-friendly machine that uses renewable credit energy during its operation. The Segway leaves no carbon footprint on the environment. Go Green, Go Segway, Go Absolutely! TOP

Is it safe?
Absolutely! The marvelous thing about a Segway is that it contains a gyroscope – allowing the machine to self-balance in response to the rider’s movements. After just a few minutes of our safety and operational training, you’ll see how easy and effortless riding a Segway can be! TOP

Is a Segway easy to ride?
A Segway is not only easy to ride, but it’s also a lot of fun! Imagine covering a lot of territory – without expending a lot of energy. That’s the beauty of riding a Segway. They’re clean, quiet, and you stand above the crowds. That makes for great views, even if you’re short! Couple that with our tour guide’s narration through your wireless headset, and you’ve got a fun and effortless way to take in the sights! TOP

Can children ride?
Riding a Segway is safe, even for children. However, we do require that all riders be at least 14 years of age. All riders under the age of 18 must be accompanied by an adult. TOP

Are there any weight restrictions?
In order to assure our riders’ safety, there is a minimum weight requirement of 100 pounds. The maximum recommended weight limit as specified by the manufacturer, Segway, LLC, is 260 pounds. In order to ride, your weight should fall somewhere within this range. TOP

Are there any height requirements?
Our Segways have adjustable handlebars to make the ride safe and fun, regardless of height. TOP

Are there any other Requirements?
All participants are required to wear protective helmets at all times and sign waiver and release forms prior to departure. TOP

Are there people who should NOT participate?
It is not recommended that pregnant women and any person with health restrictions, seizure disorders, or intolerance or sensitivity to extreme heat and sun participate in this activity. Riders must be capable of standing for extended periods of time. Anyone under the influence of alcohol or drugs is prohibited from riding. TOP

How do I make a reservation?
Just give us a call at 312-552-5100. All reservations require a credit card deposit. TOP

Are group rates available?
Yes. Please contact our events planner for further information. So consider us for that birthday party or special event! TOP

Should I tip my tour guide?
Gratuity for your tour guide is not included in your reservation fee. As in any service business, although not required, a tip is extremely appreciated! TOP

Where do we meet for the tour?
The starting point for your tour is our office at 337 East Randolph Street. We are located 2 blocks east of Michigan Avenue on the south side of Randolph Street. Look for our orange Absolutely Chicago Segway Tours signs.

If you are driving, click on the map for driving directions to the East Monroe Street Parking Garage, where parking is available. TOP

Where should I park?
Parking is available at the East Monroe Street Garage. Enter the parking garage from South Columbus, heading north. The entrance is approximately 50 feet north of the intersection of Monroe and Columbus on the east side. After entering the garage, turn right and follow the signs towards Randolph Street. Just take the escalator up to the first floor and follow our signs. Our office is adjacent to the escalator. Call us with any questions at 312-552-5100. Discounted parking vouchers are available to our customers. TOP

When should I reserve?
Our tours fill up fast, especially in the summer months. We recommend booking as soon as possible. TOP

When do I need to arrive?
Please arrive at least 15 minutes prior to your scheduled tour start time. Once everyone is checked in, you will be given training on the safe operation of your Segway from our professional, certified trainers. When everyone is comfortable with his or her Segway, we’re on the trail! TOP

What should I bring?
During the summer you’ll want to bring your sunglasses and sunscreen. And bring your camera for great photos! TOP

What should I wear?
It can be cooler near the lakefront, so you may want to bring a light jacket, gloves and a hat in the cooler months. In the event of rain, we will provide a poncho.
Remember to wear comfortable shoes. High-heels are not recommended. TOP

Can I bring a purse?
There is no room on your Segway to store a purse. You can sling it over your shoulder, but a large purse could be a challenge. So we recommend keeping your purse small or using a fanny pack. TOP

Can I use my cell phone during the tour?
The use of cell phones, pagers, PDAs, iPhones, text messaging devices, and other mobile communication devices are prohibited while operating the Segway. TOP

What about my camera?
Of course, we want you to have plenty of great photos of Chicago. We’ll stop at our favorite photo spots for you to capture the moment! TOP

Are you authorized by Segway?
Segway’s authorization designation is awarded only to dealers that sell the machines. We concentrate our efforts on tours and services. However, all of our guides are Segway certified. That means that they are approved by Segway to train riders in the safe use of their equipment. TOP

Can I rent a Segway on my own?
Even if you’ve been on a Segway before, we do not rent Segways without our guide. We do this for your safety. TOP

What happens in case of rain?
We operate rain or shine. No worries. We have lightweight ponchos available for you should it start to rain. We do not operate in heavy rain. Refer to our Cancellation/rain check policy below. TOP

Cancellation/Rain check policy
We offer a 100% refund if you cancel 48 hours (or more) in advance of your scheduled departure. All tours canceled less than 48 hours are subject to a Cancellation fee. All tours canceled within 24 hours of scheduled departure are non-refundable. We do offer rescheduling options. If you fail to notify us of a Cancellation, there is a 100% charge, with no rescheduling option. TOP

How did you come up with name Absolutely Chicago Segway Tours?
That’s easy. Our attention to top-notch service is at the heart of our business. It’s second nature to us. We noticed that whenever we were asked if we could do something, our immediate response was always “Absolutely!” Do we know you’ll have a fantastic experience? ABSOLUTELY! TOP